---
title: "Sentiment Analysis"
description: "Use AI sentiment analysis to understand the emotion behind customer reviews and automatically calibrate your response tone for each reply."
---

## Overview

This feature helps you automate review responses with AI.

## How it works

Content coming soon.

## FAQ

**Q: Can I customize the AI's tone?**

Yes. You can configure brand voice, tone, and specific response guidelines in the [Tone & Language Settings](/docs/ai-review-reply/tone-language-settings/).